Shipping Information

Most orders are sent within 2 business days (Monday-Friday, excluding Public Holidays).

Orders are sent by Australia Post, and can take from 1 day up to 2 weeks to destinations within Australia.

Most orders will require a signature for delivery. If there is noone home when Australia Post attempt to deliver the parcel, a card will be left, explaining that the parcel will be held at a particular Post Office. This might not always be your closest Post Office.

NOTE: If you provide us with authority to leave or instructions like ‘Leave on front porch’, we are not able to track your order and accept no responsibility for missing or damaged items.

Please contact the office if you order has not been received within 2 weeks, so we can check with Australia Post.

Orders can be sent by Express Post at your expense. Please phone the office to check the availability of this service and arrange payment of the extra postage.

As many items on our website are imported, there will be times when we are temporarily out of stock. The item will be back ordered automatically and supplied as soon as stock is received.

Shipping Cost Schedule for Australian orders#

  Order Value   Within Qld   All other states
  $30-$100   $10.00   $12.00
  $101-$200   $12.00   $14.00
  $201-$350   $14.00   $16.00

#NOTE: A small number of items (eg bulky teaching aids) may require additional postage. We will contact you before processing any order with postage in excess of  the estimates above. Postage on some orders may be less than these estimates, however the minimum postage and handling cost on any order is $10.00

For international orders and orders over $350 please contact the office for a quote on postage (and insurance).